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Buy 0845 numbers from 0845 Team and save without compromising on service.

Do You provide any guarantees? We are so confident that we guarantee your satisfaction! If you are not happy with our service we will refund your 50. How do you provide such a fantastic service for such a low price? With our technology it simply does not cost that much to set-up and handle calls. This combined with low overheads and cost effective advertising enable us to provide premium services at a fantastic price. Do you "compress" the calls in any way - will we lose quality? Absolutely not. Many companies are believed to be doing this - we don't. Do I need new telephone equipment installing? No, not for 0845 numbers. Will my customers know that calls to our 0845 number are only charged at a local rate? It is widely known that calls to 0845 numbers are charged at local rate. In many cases, companies using 0845 numbers have the words "calls charged at local rate" next to or underneath the number. Can 0845 Numbers be accessed internationally? Yes, by dropping the 0 in the same way as you would a standard telephone number i.e. +44 (0) 845 601 3323. However, as we have no control over international telecoms carriers, we recommend including your standard telephone number in any international marketing campaigns. When calls are accessed from abroad they are charged to the customer at the international telecoms carrier's international rate. Can I divert an 0845 number to another UK number, an international number or a mobile number? Yes. There is a charge to deliver calls to International numbers and Mobile numbers. The charges dependent on the International destination and the mobile Network. Please ask us for a quote. I already have an 0845 service, can I switch the service to you and keep our existing 0845 number? Yes. We can "port" your number from British Telecom, Energis and Cable and Wireless. This will allow you to retain your existing 0845 number, and the service will work in exactly the same way. Of course, you will also save money! What if my switch board, phone lines, etc. go down? Not a problem, our 0845 Disaster Recovery Service can immediately divert your inbound calls to: An analogue support system Another office or branch (if that is appropriate to your business) To any other destination of your choice To our call centre And, you can move it back immediately when the emergency is over. Call our help line now on 0845 601 3323 to find out just how easy it is to put this protection in place and the other flexibilities of using 0845 numbers. Can a call be re-routed to an alternative number if all lines are busy or the call is not answered? Yes. We can set this up to meet your needs. Please call 0845 601 3323 to discuss your requirements. Does this affect my current telephone number? No, your calls are received as normal, the only difference being, the caller dials your 0845 number which is routed to your existing telephone line number. Can you provide voice mail? Yes, voice mail can be added to your 0845 number and is FREE! You could save over 300 per year! Other companies, including BT, will charge you by the minute for all incoming calls received on your 0845 number, as well as a hefty connection charge. BT would charge you 360 per year, plus 6.5p per minute on calls - we do not charge to connect calls to landlines. What is an 0845 number? An 0845 number allows callers to call you from anywhere in the UK and pay only a local call charge. Why should I go through 0845 Team and not another operator? Other companies, including BT, will charge you by the minute for all incoming calls received on your 0845 number, as well as a hefty connection charge. BT would charge you 360 per year, plus 6.5p per minute on calls - we charge only 50 per annum. Many companies ask for a credit card payment before processing your order - we don't. We do all the work first and then invoice for payment after your numbers are live and being used. By operating this way means we can be sure that you are totally satisfied with the service before paying. Our Non-Geographic Numbers are provided by Kingston Communications, a FTSE company and established Tier 1 service provider. They only utilise the very latest technology which is equivalent to BTs. We would not allow any client of ours to have to accept low quality calls carried by a low quality network. We do not use call compression, so the quality of your call should be impeccable. What costs are involved with your 0845 service? 50 per annum. How does it all work? Firstly, you decide how many 0845 numbers you want. For example, choose one number for your main incoming line. Then, choose a few more numbers, so you can tell where your advertising responses are coming from. Place 1 number in Yellow Pages, 1 in Thompson's Local Directory and have one for the ads in your local paper etc. With our monthly statement, you can see where the responses to your advertising come from. Next, let us know the existing telephone line numbers to which you want us to direct your new 0845 numbers to. Can I choose my numbers? Yes! During the order process you are shown a list of available numbers and you simply select the numbers you want. If you want a specific number(s) or a certain range please call us on 0845 601 3323. What if I move offices or home? If you move, we simply re-direct your 0845 number/s to your new address, anywhere in the UK. How much does it cost to divert our number to our new office if we move? A one-off charge of 35. We will switch your number within 3 working days. If you need a more urgent change over, please call 0845 601 3323.What if I have more than one office? We can supply you with sequential 0845 numbers if you have a number of business lines and faxes. You may also wish to have different 0845 numbers for each office in your company. An added advantage is, that you can communicate between offices and pay only local call rates. Does my customer have to pay more when they call me? No. In most cases they will pay less, as they are only charged at local call rates, no matter where they are calling from in the UK.

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